Privacy Policy
Last Updated: 13th December 2025
Welcome to Maito Global Limited (“Maito,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, engagement with our services, and any related interactions with Maito Global Limited. By accessing or using our website, products, or services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our website or services.
1. Acceptance of Terms
By accessing, browsing, or using this website or engaging any of our services (including cleaning, lifestyle solutions, agriculture, beauty product offerings, fashion, or other solutions as they are rolled out), you confirm that you have read, understood, and agree to these Terms and Conditions in full.
2. Definitions
For this Agreement:
“Client,” “you,” or “your” refers to the user or person accessing the website and/or procuring services.
“Services” include all offerings provided by Maito Global Limited, including but not limited to cleaning, lifestyle support, agricultural products/services, fashion-related offerings, and beauty products/education.
“Website” refers to maitoglobal.com (or any related domains and subdomains).
3. Use of Website and Services
You agree to use our website and services only for lawful purposes and in compliance with all applicable laws and these Terms. You agree not to:
Use the website or services in a way that causes harm or disruption;
Attempt unauthorized access to website functionality or accounts;
Transmit harmful or unlawful content;
Misrepresent information about yourself or third parties.
4. Services and Availability
Maito Global Limited may offer different services in phases based on demand and operational readiness. At present, our first phase includes professional cleaning services, with additional services (e.g., agriculture, sustainable fashion, beauty education/products) to be integrated as announced.
We reserve the right to modify, suspend, or discontinue any service without notice.
5. Pricing, Payments, and Fees
All prices for services and products will be as displayed on our website or communicated in writing through official channels.
Payments must be completed before or at the time services are rendered, unless otherwise agreed in writing.
Prices may be adjusted without prior notice, but changes do not apply retroactively to services already booked or rendered.
6. User Responsibilities
When booking services or creating an account, you agree to:
Provide accurate and complete information;
Maintain up-to-date contact details;
Ensure payments are made on time;
Use services in a manner consistent with professional and lawful conduct.
7. Cancellation and Refunds
Service cancellations may be accepted if communicated in writing within the time frame specified at booking.
Refund eligibility will depend on the type of service and any costs already incurred in preparation for the service.
8. Intellectual Property
All content on this website, including trademarks, logos, text, graphics, and images, is the intellectual property of Maito Global Limited or its partners. You agree not to copy, reproduce, or distribute any content without explicit written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Maito Global Limited shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or services, including loss of profits or data.
10. Third-Party Links
Our website may contain links to external sites or tools that are not owned by Maito Global Limited. We do not control and are not responsible for their content or practices. Your use of third-party sites is at your own risk.
11. Privacy and Data Protection
Your use of the website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. You agree to the practices described in that policy.
12. Changes to Terms
Maito Global Limited reserves the right to update or modify these Terms and Conditions at any time. Changes become effective upon posting on the website. Continued use of our services after changes are published signifies acceptance of the revised terms.
13. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales, with jurisdiction specifically applying to Gillingham, Kent, United Kingdom, without regard to conflict of law principles.